April 20, 2004

How many navigation bars can you fit on a screen?

Check out this page on the Dell Support site:

Dell Support: Reference Info: User Guides: Dell Printers: Workgroup Laser Printers

I count well over a dozen distinct navigation bars or levels of navigation...

Now click on "Enterprise Support" at the top right (which is not a distinct label from "Support Home")...you get a dialog box saying "Your current 'Manage My Systems List' will remain on this support site while you visit the Enterprise Support site." It tells me nothing worthwhile - I didn't know I had such a 'list,' and now I'm confused. I also noted that while the message seems to indicate I won't lose the place I'm leaving, the Back button doesn't function properly once I get to Enterprise Support.

...I smell a few silos somewhere...

Got any more examples of nav bar overload? Send them to me at Lyle_Kantrovich at Bigfoot dot com (replace the words with the usual punctuation).

Related Posts:
- Segmenting Users with Navigation Games
- Dell.com design case study

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