Usability Guidelines Recommendation
"Through 'usability engineering' and these Guidelines, we have tested and redesigned our own site to reflect a citizen-centered approach. I see these Guidelines as a wonderful resource for improving the communication capabilities of HHS, as well as all government agencies. I recommend that these Guidelines be used by all who deliver information and services to the American public."
– Tommy G. Thompson
Secretary of Health and Human Services
Usability.gov gets some press, and quietly releases new version of guidelines
Research-Based Web Design & Usability Guidelines