Moving Forms to the Web
I just found this real gem about forms usability: a PDF handout from Ginny Redish's talk entitled "Moving Forms to the Web" that she gave at Usability University (a US Government training program) in June 2004.
Ginny offers a lot in this little PDF:
- The section called "planning to move forms online" offers a great approach on how to go about researching user and business needs prior to designing an online form. The approach is comprehensive yet pragmatic - something I really appreciate as a practitioner.
- She outlines 17 guidelines for consideration when designing web forms.
Download the PDF Handout from Ginny's site.
I got to know Ginny a bit better at UPA 2004, where she gave a great keynote address on communities. (You can find those slides online too, but one of the reasons her talk was great because it was interactive and engaging with PowerPoint playing a minimal role in the overall mix. Therefore, the slides don't really stand alone.)