Workers Waste 10% of Their Time Fighting with Technology
From Scotsman.com: We have the technology, now tell us how to use it
"OFFICE workers waste up to a month a year trying to figure out how to use their computers properly because modern technology is so complicated, a new study warns.
Trying to get their heads round difficult programmes on the PC is costing firms both time and money, often because no-one has taught employees what to do."
"The survey of 500 workers and 300 bosses by the training body City & Guilds found that workers spent 10 per cent of their time battling against computer programmes or getting to grips with phones, handheld devices and other gadgets, equating to a month a year.
Thirty-seven per cent say they are frustrated by not being able to handle the technology.
About a third (32 per cent) of workers say they have failed to receive training from their company to teach them to use the technology in the office."
Timely post Lyle. Another internal web app is rolling out as I type here at work. By rolling out I mean "it's available. go do it. good luck." It sounds like I'm not alone.
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